Privacy Policy

1. Introduction

Khwan Law ("we", "us", "our") is committed to protecting the personal information of all individuals who use our services or interact with our website. Given the sensitive nature of family legal matters, we take data privacy especially seriously.

This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to it. It applies to all personal data processed by Khwan Law in connection with our legal services and website at khwanlaw.sbs.

If you have questions about this policy or how your data is handled, please contact us at [email protected].

2. Personal Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address, telephone number — provided when you submit an enquiry form or contact us directly.
• Matter-related information: details about your personal or family situation, shared during consultations or correspondence.
• Technical data: IP address, browser type, pages visited — collected automatically via cookies and analytics tools.

Legal basis for processing: We process your data on the basis of your consent (for enquiry forms and cookies), contractual necessity (for service delivery), and legitimate interest (for improving our services). Legal professional obligations may also require us to retain certain information.

Retention: Contact enquiry data is retained for up to 2 years. Matter-related data is retained for the duration of the engagement and up to 7 years thereafter, in accordance with Thai legal professional requirements.

3. How We Use Your Data

• To respond to your enquiry and assess how we may be able to help.
• To deliver legal services, including consultations, agreement drafting, and formal representation.
• To maintain our legal and professional obligations under Thai law.
• To understand how our website is used and improve the experience for visitors.
• We do not use your personal data for unsolicited marketing, and we do not sell it to third parties.

4. How We Protect Your Data

We take the protection of personal data seriously and implement appropriate technical and organisational measures, including:

• Secure, encrypted storage of digital records.
• Restricted access to matter-related information on a need-to-know basis within the practice.
• Physical security measures at our office premises.
• In the event of a data breach, we will notify affected individuals and the relevant supervisory authority in accordance with PDPA requirements.

5. Cookies

Our website uses cookies to understand how visitors interact with our content and to remember your preferences. You can manage your cookie preferences at any time.

For full details of the cookies we use, please see our Cookie Policy.

6. Your Rights Under Thai PDPA

Under Thailand's Personal Data Protection Act B.E. 2562 (2019), you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate data.
• Right to erasure: to request deletion of your data, subject to legal retention obligations.
• Right to data portability: to receive your data in a structured format.
• Right to object: to processing based on legitimate interest.
• Right to withdraw consent: at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

8. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us and we will promptly remove it.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. Continued use of our website following an update constitutes acceptance of the revised policy.